ACCESS PAINTING RESPONSIVE DESIGN CASE STUDY
UX RESEARCH
UX/UI DESIGN
APRIL-MAY 2024

PROJECT OVERVIEW
ABOUT
Access LLC is a Seattle-based company that provides exceptional painting services for commercial and residential properties. They offer a wide range of services, including interior and exterior painting, cabinet painting, deck staining, and siding installation and repair.
GOAL
The objective of this project is to enhance the online presence of small painting companies struggling with limited visibility. By developing responsive websites that effectively showcase their services and portfolios, we aim to increase web traffic and improve their chances of acquiring new clients. Ultimately, the goal is to support business growth by creating a strong online presence that attracts more customers.
PROBLEM
The previous website utilized a poorly designed free template and was unresponsive, significantly limiting accessibility and user engagement.
SOLUTION
Create a custom, responsive website that showcases ACCESS LLC’s services and portfolio. This will include a user-friendly design, optimized content for search engines, and features that encourage interaction, such as galleries and easy contact options, ultimately enhancing user experience and driving business growth.

RESEARCH
PROBLEM STATEMENT
Matthew is a homeowner seeking to schedule an appointment for a painting estimate for his house. He wants a reliable and professional painting service but finds it time-consuming to search for a good contractor online.
HYPOTHESIS STATEMENT
If a webpage effectively showcases the company’s credibility and allows homeowners to schedule appointments, it would help them find a reliable contractor and save significant time and effort.
GOAL STATEMENT
Website will allow users to schedule appointments for free estimates from any device, simplifying the process by filling out a basic form. Effectiveness will be measured by analyzing the number of successful appointments set through the website.
EMPATHY MAP
HOMEOWNER LOOKING FOR A CONTRACTOR
DESIGN
GOALS
Simplify website navigation to reduce customer research time.
Showcase past projects to build credibility.
Add a simple appointment-setting feature for easy scheduling.
SITEMAP
EARLY SKETCHES
DESKTOP ————————————————————————————————————————————————————————————————————————————
Homepage
Services
Projects
About
Schedule
MOBILE ————————————————————————————————————————————————————————————————————————————
Homepage
Services
Projects
About
Schedule
WIREFRAMING
Homepage
Services
Projects
About
Appointment
DESIGN GUIDELINE
TYPOGRAPHY
MARGIN : 120
GRID SYSTEM
DESKTOP
COLUMN : 12
GUTTER : 40
COLOR PALETTE
MOBILE
COLUMN : 4
MARGIN : 36
GUTTER : 20
COMPONENTS
HIGH FIDELITY PROTOTYPE
HOMEPAGE
SERVICE PAGE
DESKTOP VIEW
MOBILE VIEW